Shipping policy

 

Shipping Policy for The Purple Sack:

Timeline for shipping (2-10 days): 

Ready to Ship - 2 days
Made to Order - 7-10 days

 Please ensure that you provide us with the correct shipping address. We do not take any responsibility for orders shipped to an incorrect address provided by the client.

Domestic couriers:

We offer free shipping for all orders shipped within India. 

We will attempt to deliver the parcel three times. If the delivery is unsuccessful, it will be the buyers responsibility to pick up the product from our office in Mumbai. Charges for the same will have to be borne by the buyer.

For further queries, please contact us at thepurplesack@gmail.com.

Address:

37A, 1st floor, Shahpurjat,
New Delhi-110049
Ph : 9873767471

International Shipping

We ship internationally to all countries except Pakistan.

International Shipping Charges:
International shipping charges are ₹1,500 per product. For 2 products, the shipping charge will be ₹3,000.

Estimated Delivery Time:
International orders are estimated to be delivered within 10–15 days.

Customs, Duties & Taxes:
Any customs duties, import duties, taxes, or other charges applicable to the shipment will be borne by the customer.

Order Tracking:
Tracking details will be shared with the customer via email or WhatsApp and will also be updated on the website/portal.

Shipping Restrictions:
We currently do not ship to Pakistan.

Returns & Refunds:
As all our products are made to order, we do not accept returns or provide refunds on orders once they have been placed.

Customer Support:
For any queries, please contact us at:
Email: thepurplesack@gmail.com
Phone/WhatsApp: 9873767471